At EMSAR, we understand the strategic function that application support, training, and education brings to you and your customers. We offer a broad range of services that are tailored to meet these needs, including:
- Training & Education
- Go-Live Support
- Custom configuration of devices, software applications, and reports
- Curriculum and Training material development
We are experienced in teaching customers how to use your hardware and software. Our team of clinicians and technicians know the importance of training on the use of the equipment while also educating users on other vital factors, such as:
- The value of your product
- Ways to improve their work
- Safety considerations
Our goal is to give you peace of mind by optimizing your product’s implementation and functionality while enhancing the user experience.
The EMSAR team is also experienced in performing complex product configuration of mission-critical and life-saving equipment. We also provide additional application services such as go-live support to assist your customers during product conversions, upgrades, or recalls.